Refund Policy
Effective Date: August 24, 2026
We want you to be satisfied with your purchase. If you're not completely happy, please review our refund policy below.
1. Refund Eligibility
You may request a refund within 14 days of receiving your order. To qualify:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase (e.g., order number) must be provided
2. Non-Refundable Items
We do not offer refunds on:
- Gift cards
- Downloadable or digital products
- Sale or clearance items
- Custom or personalized items
3. Exchanges
We only replace items if they are defective or damaged. To request an exchange, contact us with your order number and a description of the issue.
4. Refund Process
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
5. Shipping Costs
Shipping charges are non-refundable. You are responsible for return shipping costs unless the item is faulty or incorrect.
6. Contact
To request a refund or ask questions, please contact us with your order details.
© 2026 Mimics Systems. All rights reserved.